Get Up to $30,000 in USDC Coverage for Web3 Transactions

Receive USDC compensation for losses while using Pocket Universe Pro.

Pocket Universe Pro keeps your crypto and NFTs safe with its unparalleled 99.9% detection rate, proven by 0 user losses since launch. But what about the 0.01%?

We give you peace of mind with our Web3 transactions coverage, protecting your assets up to $30,000.

We created a unique dual-layer defense system combining real-time scam detection and coverage. If our advanced detection system misses a threat from a transaction or signature originated on a Web3 site, and you incur losses, our coverage kicks in, potentially reimbursing you up to $30,000 in USDC.

This is a testament to our confidence in Pocket Universe’s unparalleled detection rate and our commitment to safeguarding your crypto and NFTs.

Claims must be made within 14 days of the incident occurring (this is a condition from the third-party coverage provider).

What is covered?

We will compensate you if all these conditions are met:

• You lost assets after approving a transaction or signature on your wallet triggered by a Web3 site on EVM chains (SOL is not currently covered).
• You were using Pocket Universe Pro, and after it scanned the transaction or signature, it didn’t show a gray, yellow, or red popup. Additionally, Pocket Universe Pro must not have shown you a gray, yellow, or red alert on that Web3 site for any other transaction or signature.
• You were using the Pocket Universe Pro version.
• You saw Pocket Universe scanning before the transaction or signature.

Coverage Amount

100% reimbursement of lost asset value, up to $30,000 in USDC.

What is not covered?

We do not cover losses resulting from causes unrelated to Web3 transactions analyzed by Pocket Universe. Examples:

• Compromised seed phrases or private keys (e.g., malware or sharing your seed phrase)
• Rug-pulled projects (e.g., founders abandoning the project or pulling liquidity)
• Hacked Protocols (e.g., smart contract vulnerabilities leading to exploits)
• Honeypots or malicious tokens (e.g., tokens not behaving as expected)
• Losses that are not from your wallet [usually from a deployed smart contract] (e.g., losses from your own smart contract or a Gnosis Safe)
• Ignored Pocket Universe warnings (e.g., proceeding despite getting a Pocket Universe alert)
• Pocket Universe scan loader didn’t show (e.g., you disabled the Pocket Universe extension, or had another extension installed that conflicts with Pocket Universe, causing it to malfunction, or used a different device)
• Lost funds from before using Pocket Universe (e.g., losses incurred before using Pocket Universe)
• Unsupported chain losses (e.g., losses on chains not supported by Pocket Universe)
• Losses with Pocket Universe Free version (e.g., you downgraded from Pro to the Free version of Pocket Universe)
• Losses occurred while Pocket Universe Protection was disabled (e.g., you disabled Pocket Universe Protection in the extension menu)
• Human error with non-malicious contracts (e.g., sending funds to the wrong address)
• Market-related losses (e.g., token price decreases)

Additional Claim Rejection Scenarios

We reserve the right to reject coverage claims in cases where:

• there is insufficient evidence for Pocket Universe being used (e.g., no user activity from that wallet on our servers)
• there is evidence of abnormal user activity (e.g., you visit mostly scam sites)
• there is evidence of attempting to tamper with the Pocket Universe extension (e.g., you purposefully tried to make Pocket Universe malfunction)
• there is insufficient evidence for assets being lost (e.g., Etherscan link unable to be provided)
• there is evidence of the assets not being lost to a 3rd party scammer (e.g., you set up a scam for yourself)
• there is evidence of the assets being lost to an authorized internal party (e.g., your friend uses your PC and steals your funds)

Claim Process

1. Open a ticket in our Discord’s #create-ticket channel
2. Provide transaction details, wallet addresses, screenshots, and relevant links
3. We’ll review your Pocket Universe logs on our servers to confirm you incurred losses due to not seeing any popups for that transaction or signature
4. We evaluate your claim with the conditions mentioned in “What is covered?”:
   • You lost assets after approving a transaction or signature on your wallet triggered by a Web3 site
   • You were using Pocket Universe, and after it scanned the transaction or signature, it didn’t show a gray, yellow, or red popup
   • You were using the Pocket Universe Pro version
   • You saw Pocket Universe scanning before the transaction or signature
5. We may ask you to join us on a video call and/or KYC
6. If your claim is approved, you’ll receive compensation equal to 100% of your lost asset value, calculated at the market price at the time of the incident, up to a maximum of $30,000 in USDC. For claims that don’t meet our criteria, we’ll provide a detailed explanation of why your case doesn’t qualify, including specific reasons related to your transaction and Pocket Universe usage.

We should respond to your claim within 24-48hrs. Resolution time will vary based on your case’s complexity.

Fees on some DEX transactions

To support the ongoing development and enhancement of Pocket Universe’s protective capabilities, we charge a 0.8% flat fee on transactions that use the Uniswap or PancakeSwap routers, or the Jupiter or 1inch aggregators.